Legal
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About Us
Welcome to Mohamed Lotfy Car Rental, your trusted partner for economic and reliable car hire in the heart of Abu Dhabi.
Our Mission
Our mission is simple: to provide a modern fleet of well-maintained, budget-friendly vehicles with a service that is honest, transparent, and hassle-free. We believe that renting a car should be a simple and pleasant experience, allowing you to explore Abu Dhabi and the wider UAE with confidence and peace of mind.
Why Choose Us?
At Mohamed Lotfy Car Rental, we are dedicated to building relationships based on trust and credibility. Our customers choose us for several key reasons:
- Affordable Rates: We offer competitive and transparent prices on economic car rentals.
- Reliable Fleet: We take pride in our modern fleet, including new 2025 models, ensuring you drive a safe and dependable vehicle.
- Easy & Fast Process: We’ve streamlined our rental process to be as simple and quick as possible, getting you on the road without delay.
- Trusted Service: As our customers say, we stand for “trust, honesty, and credibility.” We provide respectful treatment and ensure obligations, like returning deposits on time, are met promptly.
Frequently Asked Questions (FAQs)
Here are answers to some of our most common questions.
1. What is the minimum age to rent a car?
The minimum age requirement to rent a vehicle from Mohamed Lotfy Car Rental is 21 years old.
2. What documents are required to rent a car?
This depends on your residency status:
- For UAE Residents: A valid UAE Driving License and Emirates ID are required.
- For Tourists: A valid passport with entry stamp, a valid visa, and an International Driving Permit (IDP) are required. Visitors from certain countries (like GCC, US, UK, Canada, and some European nations) may be able to rent with their home country’s license, but we recommend confirming with us beforehand.
3. Is there a daily mileage limit?
Yes, our standard rental includes a daily mileage limit of 250 kilometers. This is generally more than enough for daily travel within the city. If you anticipate needing more, please discuss it with us when you book.
4. What should I do in case of an accident or vehicle damage?
Your safety is our priority. In the unfortunate event of an accident, please follow these steps:
- Do not move the vehicle.
- Immediately call the police (999) to report the incident. It is legally mandatory to obtain a police report for any damage, no matter how minor.
- After reporting to the police, please call us directly at +971 50 903 2925 to inform us of the situation. A police report is essential for any insurance claims.
Terms and Conditions
By renting a vehicle from Mohamed Lotfy Car Rental, you agree to the following terms. This is a summary; full details are in the rental agreement you sign.
1. UAE Legal Requirements
All renters must meet the legal requirements for driving in the UAE. This includes holding the valid documentation as outlined in our FAQs section (valid licenses, IDs, passports/visas as applicable).
2. Client Liability & Vehicle Condition
- Condition: You will receive the vehicle in a clean and well-maintained condition. We ask that you return it in the same condition. A cleaning fee may apply if the car is returned excessively dirty.
- Fuel: The vehicle should be returned with the same level of fuel as when it was rented. A refueling charge will apply otherwise.
- Fines: The renter is fully responsible for all traffic fines, toll (Salik) charges, and any other penalties incurred during the rental period.
- Deposit: A security deposit is required for all rentals. This deposit will be returned to you in a timely manner after the rental period, provided the vehicle is returned in good condition and all charges (like fines or tolls) have been cleared.
Privacy Policy
Your privacy is important to us. This policy outlines how we handle your personal information.
1. Data Collection
We only collect the personal data you provide directly to us for the purpose of renting a vehicle. This includes your name, contact information (phone number, email), and copies of your required documents (driving license, ID/passport).
2. Data Use
Your data is used exclusively for the following purposes:
- To process and manage your car rental booking.
- To communicate with you regarding your rental.
- To comply with legal and regulatory requirements in the UAE.
3. Data Protection
We are committed to protecting your information. We do not sell, rent, or share your personal data with third parties for their marketing purposes. We take reasonable measures to secure your information from unauthorized access.
4. UAE Compliance
We handle all personal data in compliance with the applicable data protection laws and regulations of the United Arab Emirates.