By renting a vehicle from Mohamed Lotfy Car Rental, you agree to the following terms. While this is a summary; the full details are in the rental agreement you sign. These car rental terms and conditions Abu Dhabi are designed to ensure a safe and clear process for all parties.

UAE Legal Requirements

All renters must meet the legal requirements for driving in the UAE. This includes holding the valid documentation as outlined in our FAQs section (valid licenses, IDs, passports/visas as applicable).

Client Liability & Vehicle Condition

You will receive the vehicle in a clean and well-maintained condition. We ask that you return it in the same condition. A cleaning fee may apply if the car is returned excessively dirty.

The vehicle should be returned with the same level of fuel as when it was rented. A refueling charge will apply otherwise.

The renter is fully responsible for all traffic fines, toll (Salik) charges, and any other penalties incurred during the rental period.

A security deposit is required for all rentals. This deposit will be returned to you in a timely manner after the rental period, provided the vehicle is returned in good condition and all charges (like fines or tolls) have been cleared.

Booking, Cancellation, and Payment Policy

A booking is confirmed only after you receive a confirmation message from our team and the security deposit has been paid.

For cancellations made at least 24 hours before the rental start time, a full refund of any prepaid amount will be issued. Cancellations made less than 24 hours before the rental period may be subject to a cancellation fee.

Full payment for the rental period is required at the time of vehicle pickup. We accept cash and all major credit cards.

Insurance

All our vehicles are covered by comprehensive insurance as required by UAE law. In the event of an accident a police report is mandatory for all insurance claims.

Vehicle Usage Restrictions

The rental vehicle must not be used for the following purposes:

Off-road driving, racing, or any form of motorsport.

Transporting illegal substances or goods.

Driving under the influence of alcohol or drugs.

Smoking is strictly prohibited inside all our vehicles. A significant cleaning fee will be charged if this rule is violated.